Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. If Office still won't install, check that your computer meets the system requirements to install Office. For example, you can't install Office on computers running Windows XP or Windows Vista. If you're still unable to install Office following the steps in Download and install or reinstall Office try using the offline installer.
AutoUpdate 3.0.5 was installed with the last Office update a few days ago. Microsoft has backed off from the mess it made with a new version of AutoUpdate you can download now. The problem only happens if you're using both the Office 2016 preview Microsoft has posted as well as Office 2011.
Once you installed the previous version of AutoUpdate, you'd find that it would locate but would be unable to install an update to Office 2011. What's worse, the AutoUpdate program would grab lots of memory and generally make a mess of things. People were running into this problem:
To get past it, the easiest thing to do is to to run AutoUpdate again. It'll find the updated version of itself and install it. To do so, just select the 'Check for Updates' option in the Help menu of any open Microsoft application.
If that doesn't work, or if you don't trust AutoUpdate to do the right thing, you can download the latest updater from Microsoft's web site and install it yourself. That'll download to your Downloads folder as a .pkg file.
How to run the AutoUpdate installer
- Double-click on 'Microsoft AutoUpdate 3.0.6.pkg' to launch the installer.
- Click Continue.
- Click Continue again to install it to your Mac's hard drive.
- Click Install.
- Enter your administrator password and click Install Software.
- After it's done click the Close button.
That's it.
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Question: I upgraded to Catalina on my Mac and now Microsoft Office won't work; what can I do?
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Answer: One of the side effects of tech companies taking their platforms to new levels is that, often times, older software programs will no longer work.
The most recent version of Apple's MacOS — known as Catalina — is having a major impact on those who upgraded without understanding that their older 32-bit programs would no longer run.
If your version of Microsoft Office is older than Office 2016 v15.35, you'll have to choose from a variety of costly or time consuming and complicated options.
If you have Office 2016, you should be able to upgrade to the 64-bit version through Microsoft's standard upgrade process if for some reason it hasn't already been updated.
Can't Install Microsoft Office On Mac
Option 1: Purchase new software
You can purchase the Office Home & Student 2019 bundle from Microsoft for $149.99 or the Office Home & Business bundle for $249.99. The primary difference in the two packages is the business version includes Outlook.
Option 2: Start renting Microsoft Office
Microsoft is trying to get users to convert from a single purchase package that will eventually expire to their subscription 'SaaS' (Software as a Service) platform known as Office 365.
This means you either pay monthly ($6.99 for Home & Student) or annually ($69.99 for Home & Student or $99 for Business) from now on.
Option 3: Switch to Google's offerings
If your needs for productivity software are very basic, you may find the free options available from Google through a Google Drive account to be acceptable.
It includes Docs, Sheets and Slides which are Google's version of Word, Excel and PowerPoint, although nowhere near as powerful. Though it's a web-based tool, there are options for editing your documents when you are offline.
Microsoft Office For Mac Won't Install
Option 4: Revert back to Mojave
There is no simple way to go back to the previous version (Mojave), so this option is very time consuming and complicated, as you'll have to wipe your hard drive and reinstall everything. Depending upon which version of the MacOS your computer shipped with, you may have to use an external hard drive to complete the reversion.
How to check for 32-bit programs
For those who are considering an upgrade to Catalina, a good first step is to see what 32-bit programs you are currently running to determine if they are important to you or not.
To do this, click on the Apple icon in the upper left corner, then on 'About This Mac' and then on 'System Report.' When the report opens up, scroll down to the 'Software' section and click on 'Applications.' Microsoft office 2012 for mac torrent.
An alphabetical list of applications will appear with various details about each one. If you scroll to the far right, you should see a column that says '64-Bit' and the words 'Yes' or 'No' for each application. To make it easier to see the Application Name and whether it's 64-bit or not, drag the 64-bit header from the far right to the far left so it's right next to the 'Application Name' column.
Go through the list looking for your critical programs to make sure they are 64-bit or to see if a 64-bit version is available from the creator of the program before upgrading to Catalina.
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Ken Colburn is the founder and CEO of Data Doctors Computer Services. Ask any tech question at: facebook.com/DataDoctors.
